Apology for Delayed Responses Due to Global Server Issues
- Neo Racing Press Office

- Oct 21
- 2 min read
In recent weeks, our response times have been significantly delayed. We understand how frustrating this is and sincerely apologize for the inconvenience. The root of these delays lies in widespread server issues affecting vital communication platforms like Microsoft, Outlook, and Canva. These platforms are essential for our day-to-day operations, and their disruptions have hindered our ability to communicate effectively.
Understanding the Situation
The ongoing global server issues have been out of our control. Industry-wide disruptions have affected thousands of users, leading to communication breakdowns. For instance, Microsoft reported a 40% increase in service outages during this period, causing delays in email access and file sharing. We assure you that we are actively working to rectify these issues, maintaining constant communication with our service providers to restore normal functionality as quickly as possible.
We truly appreciate your patience. For every hour of delay we experience, we know it impacts your ability to access crucial information. We want you to know that we are committed to upholding the quality of service you expect from us when communicating, especially as a partner.
Moving Forward
As we navigate these challenges, we encourage you to reach out with any urgent matters. Even though our response times may be slower than usual, we are dedicated to addressing your concerns as swiftly as possible. In response to these setbacks, we are exploring alternative solutions to ensure that your needs are met, even during these disruptions.
We are grateful for your continued support and understanding. We are optimistic that these server issues will be resolved soon, allowing us to return to our normal standards of communication and service. Your trust is vital to our operations, and we will keep you updated as we work through this situation.
Thank you for your patience as we strive to reconnect with you soon.
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